Service Mechanic, Turf Equipment

Location: Johnston, IA

Hourly Rate: $24 - $29

Turfwerks is hiring a full-time Service Technician to maintain and repair all brands of equipment including Jacobsen, Smithco, Turfco, Steiner and Yanmar. We are looking for a dedicated employee with excellent technical skills who can deliver outstanding service to our customers.

Essential Functions

  • Repair the mechanical, hydraulic, gas, diesel, and electrical systems of turf equipment
  • Load and transport equipment to customer location; unload and set-up equipment for customer use
  • Prepare and submit, accurate, complete work orders and labor reports in a timely manner
  • Maintain a clean, safe work area and adhere to all safety procedures
  • Maintain positive customer relations through professional interactions

Other Responsibilities

  • Act as back-up to parts department by answering customer calls and gaining inventory knowledge to fill orders when needed
  • Attend training as required

Qualifications

  • Able to identify mechanical issues, adjust, repair and overhaul equipment
  • Excellent interpersonal skills and the ability to communicate and negotiate with people at all levels
  • Working knowledge of diagnostic equipment, procedures schematics and diagrams
  • Problem solving and critical thinking skills; able to balance multiple priorities and demands simultaneously
  • One to two years of experience in repairing/maintaining small engines preferred
  • Two-year Powersports degree preferred
  • Basic computer skills including the ability to use Microsoft Outlook and operate industry-specific software

 Physical Factors

  • The demand of this position often requires a high level of physical endurance. Work is medium to heavy requiring a minimum exertion of 75 lbs of force occasionally and 25 lbs of force frequently to life and move objects.
  • Noise level associated with this position is usually moderate but can fluctuate between being occasionally quiet and sometimes very loud.
  • While performing the requirements of this job, employee is frequently required to walk, sit, stand, reach with hands and arms, bend, stoop, kneel, and crouch for extended periods.
  • Feeling, handling and grasping with the hands when performing repairs or maintenance of equipment by using hand tools, power tools, air tools, nuts, bolts, small parts is required

 Special Considerations

  • Most often, work is performed in an indoor service bay, however outdoor work may occasionally be required, sometimes in adverse weather conditions including extreme cold and heat.
  • In general, work occurs during regular business hours, Monday - Friday; however work outside normal hours, including overtime and weekend hours are required during peak seasons and to meet service deadlines
  • Day travel is required occasionally; overnight travel is seldom required
  • This position reports to the Turfwerks Service Manager and  has frequent contact with other service technicians, warehouse staff, and customers
  • Technicians must supply his/her own hand tools; specialty tools are supplied at Turfwerks’ discretion
  • Final candidate must successfully pass a criminal background and motor vehicle records check; a valid driver’s license is required

Pay and Benefits

  • Starting pay range $24 - $29 / hour, commensurate with skill and experience
  • Benefit package includes: Medical, Dental, Vision, FSA, Life, 401(k) with Matching Contribution, Paid Time Off, Paid Parental Leave, EAP, Supplemental Benefits, Boot and Tool Allowance